Shipping Policy

Shipping Policy

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Last Updated: [05, March 2026]

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[Intercontinental Truck Body] ships truck body parts across Canada. Shipping methods, costs, and times vary based on item size, weight, location, and carrier availability.

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Order Processing

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• Orders placed Monday–Friday before [ 2:00 PM MST] are typically processed and shipped within 1–2 business days (excluding holidays).

• Orders with custom/special-order parts may take longer (we will notify you).

• We ship from our warehouse in [Coaldale, Alberta].

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Shipping Methods & Carriers

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• Small/medium packages: Purolator, Canpar, GLS.

• Large/heavy truck body parts (e.g., drawer packs, access doors): Freight carriers (LTL – Less Than Truckload) such as Rosenau, Manitoulin, or similar.

• We select the most cost-effective and reliable carrier based on your location and item dimensions/weight.

 

Shipping Costs

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• Calculated at checkout based on weight, dimensions, destination, and carrier rates.

• Orders totaling over $150 will meet the threshold for free shipping.

• Oversize or freight items may require a manual quote (we will contact you before charging/shipping).

• Shipping charges are non-refundable (except in cases of our error).

 

Delivery Times (Estimates Only)

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• Within Alberta/Southern BC: 2–5 business days.

• Rest of Canada: 3–10 business days.

• Remote/rural areas or Northern territories: 7–14+ business days.

 

Signature & Inspection

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• Orders over $500 may require a signature upon delivery.

• Inspect your shipment immediately upon arrival. If packaging is damaged or parts appear damaged, note it on the carrier's delivery receipt and contact us within 48 hours with photos.

Lost or Delayed Shipments We work with carriers to track and resolve issues. If your order is significantly delayed or lost, contact us and we will assist in filing a claim.